BPS Teleperformance

BPS Teleperformance is the UK arm of Teleperformance International (TPI) - the first and largest worldwide telemarketing group. With 70 call centres in over 25 countries throughout the world the organisation has grown to become the world’s number one telemarketing agency. It has a turnover of over £100 million.

“One attraction is being able to divide out the Nominal Ledger and various reports. The ability to look quickly at any Nominal Code and get a transaction listing is invaluable. But the main benefit is the calculation of debtor days based on historical transactions,” said Financial Manager Tim Pardoe.<br>
It was the ability to use the anticipated payment days facility as an aid to monitoring debtor days that persuaded BPS to take Access Accounts. “The Credit Control Module allows us to quickly pull up selected accounts. Then do an analysis on anticipated payment dates that are actually calculated by the system, based on customers historical pay performance. The anticipated days are fed by the average debtor days. It helps the cash flow and easily identifies problem clients for credit control purposes.”