Shared services increase in popularity with public sector

News Article - Wednesday, November 15, 2006

filed under: Technology, Business

Shared services are being utilised by public sector organisations around the world, according to a new report.

A study conducted by the Economist Intelligence Unit entitled Evaluating Public Sector Shared Services found that more than half of the companies questioned had started to share service systems while others planned to start within the next few years, computing.co.uk reports.

"In fact, it is a pretty good bet that in the near future the use of shared services will increase significantly as pressure is brought from within and without against wasteful government entities," computing.co.uk cites the report as saying.

The report states that while more businesses will follow the trend into the future, there is some doubt about what shared services can provide.

Some of the concern comes from worries about how adequate in-house skills are, posing problems when it comes to separating the business case and technical justifications for making the investment in shared services, the website cites.

"Lack of top-level support can derail shared services technology implementation," it said.

The study found that bodies within the public sector are bridging shared services with service-oriented architecture models.

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